Privacy policy

Jacques Monneraud is keen to protect the privacy of its customers and visitors to the Website. This privacy policy describes how Jacques Monneraud collects and uses the personal information that you provide or that is collected through the Website.

Data controller
Jacques Monneraud

Collection and nature of data
The personal data that Jacques Monneraud processes are those that you provide when you place an order on the Website as well as those collected during your browsing.
This data may include your name, email address, delivery and billing address, telephone number, payment method as well as your browsing data.

Purposes and bases of data processing
The purposes of processing personal data collected on the Website are as follows:
– the sale and delivery of the Products;
– management of the commercial relationship (in particular: subscription to the newsletter, requests transmitted via the “contact” page).
The legal bases for the processing of personal data collected on the Website are as follows:
– the Customer’s consent;
the execution of the contract between the Client and Jacques Monneraud;
the legitimate interest of Jacques Monneraud in managing and developing his commercial activity.

Data recipient
The personal data collected on the Website are intended exclusively for Jacques Monneraud and its service providers for the purposes of processing this data.
The service providers concerned include in particular the service providers responsible for delivering orders, processing online payments and hosting and maintaining the Website.

In any case, Jacques Monneraud takes the necessary measures to guarantee the security and confidentiality of personal data collected on the Website, in accordance with the applicable regulations on the protection of personal data.

Data retention period
Personal data collected on the Website are kept for the period necessary to achieve the purposes for which they were collected.
With regard to data relating to orders placed on the Website, they will be kept for a period of five (5) years from the date of the order. This duration corresponds to the limitation period applicable to the legal guarantee.
Regarding the data relating to subscription to the newsletter, they will be kept until the user unsubscribes.

Beyond the retention periods, the data will be anonymized or deleted, unless the law imposes a longer retention obligation.

Rights of data subjects
Persons concerned by the processing of their personal data have a right of access, rectification, erasure, opposition, limitation of processing and portability of the data concerning them.

To exercise these rights, the person concerned must send a written request to the following email address:

In the event of non-compliance with the applicable regulations regarding the protection of personal data, the persons concerned have the right to file a complaint with the CNIL (National Commission for Information Technology and Liberties) at https://